Terms of Service
Including SMS Messaging Terms
Effective Date: January 1, 2024
Last Updated: December 14, 2024
Introduction
Welcome to the website of Dr. Viraj V. Tirmal, MD. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
Website Use
The content on this website is provided for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or 911 immediately.
SMS Messaging Terms and Conditions
Consent to Receive Messages
By providing your mobile phone number and opting in to our SMS messaging service, you consent to receive text messages from Dr. Viraj V. Tirmal, MD related to:
- Appointment reminders and confirmations
- Health and wellness tips
- Office announcements and updates
- Prescription and refill reminders
- Test results notifications (when appropriate)
- Billing reminders
Message Frequency
Message frequency varies based on your appointment schedule and communication preferences. You may receive up to 10 messages per month. Message and data rates may apply depending on your mobile carrier plan.
Opting Out
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any message
- Calling our office at (301) 637-9495
- Emailing us at info@tirmal-md.com
After opting out, you will receive a confirmation message. Please note that opting out of SMS messages does not affect other communication methods.
Help
For help or support, reply HELP to any message or call our office at (301) 637-9495.
Privacy
Your phone number and information will be kept confidential and will not be shared with third parties for marketing purposes. For more information, please review our Privacy Policy.
Supported Carriers
Our SMS service is supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
AI Chatbot Terms
Our website may include an AI-powered chatbot to help answer your questions. Please note the following:
- The chatbot provides general information only and is not a substitute for professional medical advice.
- Do not share sensitive personal health information through the chatbot.
- The chatbot cannot diagnose conditions, prescribe treatments, or provide emergency assistance.
- For medical emergencies, call 911 immediately.
- Conversations may be recorded for quality improvement purposes.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Dr. Viraj V. Tirmal, MD or its content suppliers and is protected by United States and international copyright laws.
Limitation of Liability
In no event shall Dr. Viraj V. Tirmal, MD be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website following any changes constitutes acceptance of those changes.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Dr. Viraj V. Tirmal, MD15001 Shady Grove Road, Suite 100
Rockville, MD 20850
Phone: (301) 637-9495
Fax: (301) 637-9496